New Vintage will gladly accept returns for trinkets and straps that have been purchased within 14 days. Please email Design@NewVintageHandbags.com to request a return label, and we will be happy to refund you. *Shipping will not be credited.
Any handbags that have artwork applied to them may not be returned or exchanged.
Please be gentle with your pre-owned, vintage handbag. We ask you to condition the leather with leather conditioner on a regular basis to avoid cracking and breaking. Do not use harsh chemicals on your handbag or overload it with to much weight. Pre-owned handbags have been used and originally made years ago. They must be handled with care and maintained. Due to the nature of our business we can not control how our handbags are cared for once purchased; Therefore, we will not accept returns, refunds or exchanges for any purchased handbags with hand painted artwork or needlework. Our paint process has been tested and made to last. We will only offer repairs or touch-ups on handbags purchased online from New Vintage Handbags within 60 days.
If you have any questions, please email Design@NewVintageHandbags.com